At 8day, your privacy is not merely a legal obligation — it is a core value we take seriously. This document clearly explains what types of data we collect, how it is used, who it may be shared with, and your rights as an 8day member under Malaysia's Personal Data Protection Act 2010 (PDPA).
How 8day actively protects the privacy of every Malaysian member, every day
All personal data of 8day members is stored on servers protected with AES-256 encryption. Access to this data is granted only to staff who genuinely require it and is subject to strict confidentiality agreements.
8day has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data belongs to you — it is not our commodity.
The 8day platform fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular privacy compliance audits to ensure all our practices remain aligned with current legal requirements.
As an 8day member, you have every right to access, correct, request a copy of, or request deletion of your personal data. Simply contact our support team and we will process your request within 14 business days.
In the event of any data security breach involving members' personal information, 8day is committed to notifying affected members within 72 hours and reporting the incident to the relevant authorities.
We do not use confusing legal language to obscure our privacy practices. The 8day Privacy Policy is written in plain language so every Malaysian member can fully understand their rights.
This Privacy Policy ("Policy") describes how the platform 8day collects, uses, discloses, and protects your personal information. It applies to all users who register, visit, or use any services provided by 8day, including our website and online platform.
By registering for or using 8day's services, you agree to the collection and use of your information as described in this Policy. If you do not agree with any part of this Policy, please discontinue use of our platform.
8day fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We take our responsibilities as a data controller seriously and are committed to processing your personal data fairly, transparently, and securely.
Note: This Policy applies only to data collected directly by 8day. Links to third-party websites or services that may appear on our platform are governed by their respective privacy policies, which are beyond 8day's control.
8day collects various types of personal data depending on how you interact with our platform. The following are the categories of data we collect:
Full name, date of birth, identity card number (MyKad), profile picture (if uploaded)
Email address, Malaysian mobile number, mailing address (if required for verification)
Payment methods (Touch 'n Go, GrabPay, DuitNow, FPX), deposit and withdrawal history in MYR
Sports betting history, games played, session duration, wins and losses on the 8day platform
IP address, browser type, operating system, device used, access log information
Customer support session records, emails sent to 8day, feedback and complaints filed
When you use the 8day platform, our systems automatically collect certain technical data required for normal platform operation. This includes your IP address, access time and date, pages visited, and time spent on each page. This data is used solely for security purposes, internal analytics, and platform improvement — it is not directly linked to your personal identity unless required for a security investigation.
8day uses your personal data only for lawful and relevant purposes. Below is a table of data use purposes and their legal bases under Malaysia's PDPA:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Creating and managing your member account | Identity data, contact data | Contract performance |
| Processing deposits and withdrawals in MYR | Financial data, identity data | Contract performance |
| Identity verification (KYC) and fraud prevention | Identity data, financial data | Legitimate interests, legal requirement |
| Sending betting notifications and results | Contact data, activity data | Contract performance |
| Providing customer support | All related categories | Contract performance |
| Sending 8day promotions and offers (with consent) | Contact data, activity data | Your consent |
| Improving the platform and user experience | Technical data, activity data | Legitimate interests |
| Compliance with legal and regulatory requirements | All related categories | Legal requirements |
Regarding Marketing Communications: You may opt out of receiving marketing communications from 8day at any time by clicking "unsubscribe" in any marketing email or by contacting our support team. Unsubscribing will not affect your use of 8day's services.
8day takes a highly conservative approach to data sharing. We never sells members' personal data to any party. However, in the following limited situations, 8day may need to share your data:
To process your deposits and withdrawals, 8day is required to share relevant transaction details with payment service providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and banks via FPX (Maybank2u, CIMB Clicks). This sharing is strictly limited to information necessary to complete the transaction.
8day may be required to disclose personal data to Malaysian government authorities or regulatory bodies where mandated by law, or where there is a legitimate need to prevent, investigate, or prosecute criminal activity.
Some features of the 8day platform rely on third-party technical service providers, such as cloud hosting services, fraud detection systems, and analytics tools. All such providers are bound by strict data protection terms and may only use your data for purposes specified by 8day.
Our Commitment: We do not share your sports betting history, online casino activity, or personal financial data with advertisers, marketing companies, or any third party for commercial purposes. This is a line we have never crossed.
8day employs multiple layers of technical and organisational security controls to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
While we implement all reasonable security measures, no online system can be guaranteed 100% secure. We encourage you to also take personal security precautions, such as using a strong password and never sharing your 8day account login details with anyone.
8day does not retain your personal data indefinitely. Retention periods depend on the type of data and the purpose for which it was collected:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | For as long as the account remains active | Ongoing service requirements |
| Financial and transaction data | 7 years after transaction | Malaysian legal requirements (Companies Act) |
| KYC records and identity verification | 5 years after account termination | Anti-money laundering regulatory requirements |
| Technical service logs | 12 months | Troubleshooting and security analysis |
| Customer support communication records | 3 years | Complaint resolution and service improvement |
| Marketing data (with consent) | Until consent is withdrawn | Based on your consent |
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to any individual.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by 8day:
To exercise any of the above rights, please submit a written request to our privacy team at support@8day-bangla.net with the email subject line "Personal Data Request — [Your Full Name]". We will process and respond to your request within 14 working days.
Please note that these rights may be subject to certain limitations — for example, we may be unable to delete data that is required to fulfil legal obligations or resolve outstanding disputes.
The 8day platform uses cookies — small text files stored in your browser — to enhance your experience. The following types of cookies are used:
You can manage your cookie settings through your browser. Please note, however, that disabling essential cookies may affect the functionality and security of the 8day platform.
The 8day platform is for users aged 18 and above only. We do not knowingly collect, process, or store personal data of individuals under the age of 18.
If we discover that personal data of a person under 18 years of age has been collected inadvertently, we will take immediate steps to delete that data and close the account in question. Parents or guardians who suspect their child has registered on our platform are advised to contact us immediately at support@8day-bangla.net.
8day reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or how we operate our services.
When material changes are made to this Policy, we will notify all registered members via email or in-platform notification at least 7 days before the changes take effect. For minor changes that do not materially affect your rights, we may only update the date at the top of this document.
Your continued use of the 8day platform after any changes to this Policy take effect will be considered your acceptance of the updated Policy. We encourage you to review this Policy periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how 8day handles your personal data, please contact us via:
We are committed to responding to all privacy-related enquiries within 5 business days. For formal data subject rights requests, the response period is 14 working days.
If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia Department of Personal Data Protection under the Personal Data Protection Act 2010.
Related Documents: To better understand your rights and responsibilities, please also read the Terms & Conditions and Responsible Gaming Guide us.
Now that you understand how 8day safeguards your data, you can play with complete confidence. Register today and enjoy a safe, fair, and exciting sports betting experience alongside more than 500,000 Malaysian members.